Engagement and Operations Specialist (Full-Time, NYC / East Coast US, Hybrid)

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Pardes Institute of Jewish Studies
Engagement and Operations Specialist
Full-Time, NYC / East Coast US (hybrid)
Application Deadline: September 7, 2023

BACKGROUND

Emphasizing an experience of Jewish tradition that speaks across boundaries, Pardes (www.pardes.org.il) brings together Jews of all backgrounds to connect and grow through the shared language of classic Jewish text. Since its founding in 1972 in Jerusalem, Pardes has empowered Jewish adults of all genders, religious orientations, and upbringings to delve into timeless Jewish texts, engage deeply with Jewish peoplehood, and strengthen their relationship with Israel. Pardes is fostering the Jewish leaders of today and tomorrow, demonstrated by our alumni community of nearly 10,000, which includes countless vision-driven Jewish professionals in leading networks and passionate, inclusive Jewish community-builders across the globe.

POSITION

The Engagement and Operations Specialist is responsible for connecting Jewish adults (primarily 20’s & 30’s) in North America to relevant, inspiring and content-rich Jewish learning opportunities through Pardes. This professional will interface and nurture connections with prospective students to help them identify the right learning and/or professional development opportunities within the global Pardes ecosystem, ensuring systematic, professional, and efficient hand-off to the appropriate staff. The Specialist will facilitate strategic outreach efforts to prospective students, relevant alumni, recruitment connectors and strategic networks, with both short-term recruitment goals and long-term relationship-building and collaboration goals in mind.

Reporting to the Global Director of Engagement, the Specialist will work collaboratively across multiple departments in Israel and North America, including Engagement, Marketing, and Educational Programming, and hold primary responsibility for detail-oriented operations and logistics for events, programs, and staff travel related to recruitment goals.

As a part of a growing and dynamic North American team, this professional will ideally be situated in NYC or on the East Coast, to allow for both shared work time and space with NYC colleagues and timely correspondence with Israel departments. Occasional domestic travel and evening/weekend hours will be necessary to accommodate presence at events, while routine work hours have built-in flexibility. Annual travel to Jerusalem to experience the Beit Midrash and collaborate with colleagues will be highly encouraged.

This dynamic full-time role is best suited to a talented multi-tasker and detail-oriented do-er who understands project management, thrives on building warm, authentic relationships, and appreciates a vision-driven work environment. They will benefit from a culture that uplifts Torah study, reflection, strong feedback loops, cross-departmental collaboration, calculated risk taking, transparency, and compassion.

JOB RESPONSIBILITIES

Managing North American candidates for core immersive programs in Israel

  • Fielding and responding to program inquiries in a professional, timely (within 24 hours), thorough and friendly manner; referring international and Pardes Center for Jewish Educators candidates to relevant colleagues
  • Ongoing, thoughtful, and personalized individual follow-ups through multiple channels – Zoom, phone, email, and in-person meetings; matching potential students with alumni based on proximity and/or shared interests; sensitive, persistent check-ins throughout the decision-making process and beyond
  • Retention of accepted/incoming students, including facilitating webinars and mailing physical welcome packets

Data, Evaluation and Reporting

  • Updating gatekeeper / recruitment connector records in Salesforce CRM; implementing nuanced system for noting status and next steps
  • Optimizing engagement data protocols in our organizational transition to Salesforce
  • Collating event data and producing monthly recruitment + engagement reports in coordination with the larger team

Proactive Recruitment and Networking

  • Keeping abreast of trends in the Jewish world, including familiarity with other learning/Israel programs and general challenges to Israel program recruitment
  • Collaborating with partner orgs and networks, in alignment with strategic partnership focus and key niche audiences for targeted Year Program Fellowship recruitment (Arts, Social Action, etc.)
  • Nurturing individual relationships with key recruitment connectors: Masa reps, Hillel professionals, alumni gatekeepers in Jewish leadership roles
  • Overseeing internal cross-promotion of relevant Pardes opportunities (e.g. messaging to PNA fellowships, promos in podcasts, info sessions at retreats, etc.)
  • Follow ups and thank-you gifts to regular referrers
  • Organizing, ordering and distributing Pardes swag in strategic locations
  • Collaborating with Marketing team on periodic recruitment email blasts and social media content tailored to specific target audiences

Faculty Travel and Special Events in North America

  • Representing Pardes at relevant fairs, conferences, and events
  • Trip planning, including communication with partners/hosts, transportation, lodging, refreshments, source sheets, materials and all other logistical support
  • Facilitating smooth, efficient communication about event details with Marketing team and other relevant colleagues
  • Attending local events to provide support and interact with potential students (including occasional evening and weekend events)
  • Analyzing and inputting attendance data (Salesforce); follow-up with participants
  • Tracking and facilitating post-trip/event reimbursements and payments

QUALIFICATIONS

Does the following describe you?

  • 3-6 years of relevant professional experience
  • Familiar with and passionate about Pardes’s mission and programs
  • Warm and enthusiastic, with excellent communication and interpersonal skills, including an ability to “code-switch” in different environments
  • Proven record of detail-oriented work; exceptional writing, organizational and project management skills
  • Eager to collaborate as part of a larger global team
  • Independent, efficient and able to prioritize thoughtfully; strong sense of initiative
  • Deeply invested in the evolving North American Jewish landscape
  • Proficient with Google apps (G Suite); social media savvy across platforms
  • Familiarity and proficiency with CRM database systems (Salesforce a strong plus)

Additional preferred skills:

  • Jewish communal leadership / professional experience

COMPENSATION AND BENEFITS

  • Competitive salary $55-70K (commensurate with level of experience)
  • 100% health insurance coverage for the employee
  • 403b retirement plan with up to 5% contribution by employer
  • Paid time off
  • Paid holidays (Jewish and secular)
  • FSA
  • Group Life and Personal Accident Insurance
  • Parental leave
  • Hybrid working option and flexible hours
  • Annual professional development budget of $500
  • Opportunities to travel domestically and to Israel to collaborate across the team

TO APPLY

Please send both a resume and cover letter to jobs@pardes.org.il by September 7, 2023 with “Engagement and Operations Specialist” in the subject line.

Assistant Director of Alumni Engagement and Activation

Start date: ASAP

We are seeking a charismatic, creative, and action-oriented Assistant Director of Alumni Engagement and Activation to lead this initiative. This individual will play a key role in bridging the gap between the immersive Jerusalem-based Pardes experience and the ongoing life-long learning opportunities we offer in North America.

Key Responsibilities:

  • Implement and Iterate Alumni Engagement Strategies:
    • Enhance the current “menu” of opportunities for Pardes alumni to both “give” to
      and “receive” from, Pardes.
      • Give: Empower alumni to take action, create initiatives, and leverage
        Pardes as a platform for leadership and innovation.
      • Receive: Encourage alumni to engage in continued learning through
        classes, retreats, Shabbatonim, cohorts, and other programs.
    •  Ongoing internal evaluation of efficacy of strategies and implementing iterative
      updates to enhance outcomes.
  • Program Development and Management:
    • In collaboration with the wider team, develop and implement ideas for online and in person classes, including holiday programs, one-off shiurim, and limited series.
    • Oversee the execution of programs including but not limited to: email
      correspondence and registration, coordinating with marketing, Zoom production,
      and post-program evaluation.
    • Ensuring cross-departmental collaboration specifically with the engagement and
      development teams
    •  Serve as the project manager for select alumni cohort learning programs,
      ensuring smooth operations and successful outcomes.
  • Community Building and Leadership:
    • Foster strong, relational connections with alumni, encouraging their active
      involvement in the Pardes community.
    • Identify and cultivate connections with key alumni leaders. Lead efforts to inspire alumni to take on leadership roles within their communities, promoting Pardes’ values and educational mission.
    • Cultivate and steward and existing external partnerships with organizations and
      initiatives as it relates to our Pardesnik engagement and activation work
  • Alumni Coaching and Mentorship:
    • Provide coaching and mentorship to alumni interested in developing initiatives, such as micro-grants or local events, and support them in realizing their ideas. This may include group coaching within cohorts.
  • Targeted Recruitment and Outreach:
    • Engage in focused recruitment and outreach efforts to involve specific alumni in relevant Pardes offerings.
    • Collaborate with the wider team to manage recruitment for various programs,
      including necessary follow-up and evaluation.

Qualifications:

  •  Proven experience in alumni relations, community engagement, or a related field.
  • Strong organizational and project management skills, with the ability to handle multiple tasks simultaneously.
  • Excellent communication and interpersonal skills, with a talent for building and maintaining relationships.
  • Creativity and initiative in developing new programs and strategies to engage alumni.
  • Passion for Jewish learning and a deep connection to the mission of Pardes.
  • Ability to work independently and as part of a collaborative team.
  • Willingness to travel as needed to engage with alumni across North America.

Preferred Qualifications:

  • Pardes alumna
  • Experience working in Jewish education or community leadership.
  • Familiarity with the Pardes Institute of Jewish Studies and its programs.
  • Based in New York City

Benefits:

  • Competitive salary commensurate with experience: $70,000-$85,000
    100% health insurance coverage for the employee (dependent coverage available)
  • 403b retirement plan with Nationwide with up to 5% contribution by employer
  • Paid time off & Paid holidays (Jewish and secular)
  • FSA
  • Group Life and Personal Accident Insurance
  • Parental leave
  • Remote and hybrid working option and flexible hours
  • Opportunities to travel domestically and to Israel to collaborate across the team
  • Opportunity to contribute to a dynamic and growing organization with a meaningful mission.

How to Apply:
Interested candidates should submit a resume and cover letter detailing their qualifications and passion for this role. All applications should be sent to Assistant Director of Programs at Monica at monica@pardes.org.

Cover letters should answer the following questions

  • What makes you passionate about this role and work?
  • What concrete professional or personal experiences have prepared you best for this role?
  • What is one project, strategy or initiative that this job description stimulates in you?
  • How do you ensure great teamwork and successful collaboration?
    PLEASE NOTE:

Applications are due by October 8th and interviews will be the week of October 28th. We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.

Pardes North America provides equal employment opportunities to all employees and applicants in all organizational facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

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